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Subject:
Dear Customer,
We would like to inform you of a planned infrastructure migration scheduled for . This is part of our ongoing efforts to further strengthen the performance, security, and scalability of our service PKI as a service.
The migration involves moving the service infrastructure to a new hosting provider.
The service will be unavailable between 09:00–21:00 CEST. During this time, it will not be possible to:
Issue new eIDs
Revoke eIDs
Unlock smart cards containing eIDs
The service’s certificate revocation lists (CRLs) will have an extended validity period of 72 hours, starting at approximately 09:00 CEST on . No new CRLs will be published during the downtime.
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Authentication via Net iD Access will continue to operate without interruption. |
We will send separate communication regarding any actions required on your side, such as updated IP addresses.
We are taking all necessary precautions to ensure a smooth and secure transition.
If you have any questions or concerns, please contact us via our support portal: support.pointsharp.com
Thank you for your continued trust.
Best regards,
Pointsharp AB